CARRIAGE TERMS
Welcome to ASPrimeAxis LLC (hereinafter referred to as “the Company”) for your purchase of plush toy products. To ensure that your order is delivered smoothly and securely, please carefully read the following shipping terms and conditions before placing your order.
I. Delivery Area
The Company currently supports delivery within the United States only. All orders are restricted to shipping addresses within the U.S.; the delivery area displayed on the checkout page is also limited to the U.S. region. International shipping services are not currently available.
II. Order Processing Time
All orders will be processed and prepared for shipment within 1–3 business days (excluding weekends and public holidays).
Once your order has finished processing, you will receive a shipping notification and tracking information via email.
III. Shipping Time
Once an order has been shipped, the estimated delivery times are as follows:
Standard Shipping Time: 3–7 business days
Please note that actual delivery times may be subject to delays due to the delivery address, weather conditions, peak shipping seasons, or other uncontrollable factors. We appreciate your understanding.
IV. Shipping Fees
Shipping fees will be automatically calculated and displayed on the checkout page based on the specifics of your order.
All charges will be clearly displayed before you submit your order; there are no hidden fees.
V. Shipping Carriers
To ensure the stability and reliability of our deliveries, ASPrimeAxis LLC partners with several major U.S. shipping carriers, including but not limited to:
USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)
We will select the appropriate shipping carrier for your order based on its specific details.
VI. Order Tracking
Once your order has shipped, you will receive a notification email containing a tracking number. You can check the latest delivery status of your package by visiting the website of the corresponding shipping carrier. If you do not receive this information, please contact us promptly.
VII. Delivery Information Requirements
When placing an order, please ensure that you provide an accurate and complete delivery address and contact details. The Company assumes no liability for delivery failures or delays resulting from incorrect addresses or incomplete information provided by the customer.
VIII. Delivery Exceptions
Delivery times may be affected in the event of the following circumstances:
Extreme weather conditions or natural disasters
Peak shipping seasons (e.g., during holidays)
Force majeure events (e.g., traffic restrictions, etc.)
If your order experiences an unusual delay, please contact our customer service team immediately, and we will assist you in tracking and resolving the issue.
If you have any questions regarding our shipping terms, please feel free to contact the ASPrimeAxis LLC customer service team at any time. Thank you for your understanding and support; we wish you a pleasant shopping experience!